Do You Really Need a Receptionist? 5 Things an Online Booking System Does Just as Well

The reputation of your salon is spreading, your business is growing, and the phones are ringing off the hook. You're starting to feel overwhelmed and considering hiring extra help to handle all the administrative tasks. But before you do that, take a moment to read these 5 reasons why you should try an online booking system instead of hiring a receptionist or assistant.

Forget about the phone and switch to an online booking system. It’s a modern solution that will save you from dozens of phone calls and attract clients who may have hesitated to dial your number. Or they might have called when you weren’t available. This won’t happen with online bookings, as they’re available 24/7, on weekends, and even when you're on vacation.

Human error happens, and a client’s contact details might mysteriously disappear from time to time. By keeping an organized list of clients, including their phone numbers and other contact information, all stored in an online booking system, you can easily prevent such situations.

Speaking of human factors, here’s another point. A booking system doesn’t have a personal life that might impact its work performance, doesn’t have to wake up early and be grumpy all day, and won’t get upset by a difficult customer on the other end of the phone. It’s well-functioning software.

Assistant, accountant, HR manager. Reservio works as all three. As an efficient assistant, it reminds your clients when their appointments are coming up. As an accountant, it tracks income from individual services and helps you evaluate your business performance. And as an HR manager, it schedules shifts and vacations for your employees.

With unemployment rates consistently low, finding the right person for the job in many industries seems impossible. Some job listings stay posted for months without the ideal candidate in sight.

Even when you do find the right person, you’ll need to offer a competitive salary. A booking system works differently. It’s easy to download and install, and it’s intuitive and simple to use, even for your employees. You can explore all the benefits and try it out for free on our website.